Legal

Privacy Policy

How the Maison collects, uses and protects your information.

Information We Collect

We process the details you provide for accounts, wishlist, enquiries, orders, delivery and payment or reconciliation evidence. This can include your name, phone, email, delivery address and the products you choose.

How We Use It

We use this information to provide your account and wishlist, process and deliver orders, verify payments, prevent duplicate transactions, respond to enquiries and meet accounting or security obligations. We never sell your data.

Pseudonymous Analytics

For public content pages only, we resolve country locally and immediately replace the network address with a keyed pseudonymous identifier. We store country, bounded page and referrer-host data, deduplicated in a five-minute window. We store no raw network address or full browser identifier in analytics. Private account, checkout, verification, reset, payment and administration paths are excluded.

Retention

Pseudonymous public-page analytics are retained for no more than 90 days. Enquiries, account records, order and payment evidence are retained only for the operational, legal, security and accounting periods that apply to them.

Cookies

We use necessary cookies for sessions, security, language preference, account and checkout functions.

Data Security

We apply access controls, encryption, minimisation and audit measures to protect personal information against unauthorised access.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to legal retention requirements, by contacting us.

Contact

For privacy enquiries, email info@aboelseed.com or call Hotline 17728.